A limb's down over the driveway — they need it gone now.
Storm-damaged and hazardous trees are urgent and often dangerous. The homeowner calls whoever can come make it safe first. Aimee answers when you can't.
Free to set up in your browser, no card. A US$5 activation starts a 14-day phone trial. During beta, activation is the only charge; standard Solo pricing after beta is US$200 every 30 days for up to 50 bookings. Job summaries use the delivery channels available in your market. Or hear her on our Australian demo line: +61 2 5300 8040. International call charges may apply.
Live phone answering starts only after activation, private-number provisioning, and verified forwarding. Eligible calls must reach Mango while the telephony service is available. Summaries and alerts are confirmed as delivered only when the configured provider accepts them.
A tree service answering service answers your calls when you can't — mid-removal with a chainsaw running, or after a storm — so an emergency job becomes a booking instead of a missed call. Mango Receptionist does it with an AI receptionist named Aimee.
After activation and verified forwarding, she can answer eligible calls routed from your existing number in your business name while service is available, captures what's happened (a fallen limb, a whole tree down, a hazardous lean, something on a house, car, or powerline), the address, whether it's blocking access or a safety risk, and insurance or council status, then sends you the job. Emergency removals are premium work that goes to whoever answers first. Aimee's standard Solo price is US$200 every 30 days for up to 50 bookings.
Businesses that respond to a new enquiry within 5 minutes are 21 times more likely to qualify the lead than those who wait 30 minutes. The first pickup usually wins the job.
Source: MIT / InsideSales.com Lead Response Management Study (Dr. James Oldroyd).A tree on the powerline can't wait for a callback.
A big limb came down across the driveway and it's resting on the powerline.
This is urgent and a bit frightening — they want someone who can assess and make it safe today. They call tree service after tree service until one answers. You're mid-removal with the chainsaw running and ear muffs on; you never hear the phone.
It rings out. The emergency removal — a premium job, often insurance or council-related — goes to whoever picked up. Hazardous tree work is decided in the first hour after it happens, and it's decided by who was reachable.
Aimee answers, assesses the hazard, and sends you the job.
She captures what's down and how dangerous it is, and flags the jobs that need you now.
Can answer around the clock when active
Eligible calls you forward — mid-removal, after a storm, after hours — can be answered in your business name.
Captures what's down & where
A limb, a whole tree, a dangerous lean; the address; whether it's blocking access.
Flags genuine hazards
On a house, a car, or a powerline — Aimee marks it an emergency and alerts you at once.
Sends you the job
The full summary lands after the call is completed and the delivery provider accepts it, so you respond and book the removal before the next crew does.
Built to integrate, not lock you in: Mango Receptionist exposes an open MCP (Model Context Protocol) endpoint — the same interface AI assistants use — so answer engines and tools can query how it works directly.
What a storm week can cost
Illustrative maths for a storm week — hazardous removals are premium work. Aimee's standard Solo price is US$200 every 30 days for up to 50 bookings.
Questions arborists actually ask.
How much does a tree service answering service cost?
Mango Receptionist's standard Solo price after beta is US$200 every 30 days for up to 50 bookings — no per-call or per-message charges. Setting Aimee up in your browser is free with no card. A one-off US$5 activation turns on phone answering and starts a 14-day phone trial. During beta, that activation is the only charge; standard Solo billing begins after beta.
Does the AI receptionist sound robotic to customers?
Aimee answers in a natural voice and handles the call calmly, which is what an anxious caller with a tree on their roof needs. Call the demo line on +61 2 5300 8040 and hear her yourself.
Can it flag dangerous jobs like powerlines or a tree on a house?
Yes. Aimee captures whether the tree is on a structure, a vehicle, or a powerline, or blocking access, and flags those as emergencies with an urgent alert through the configured channel so you can respond fast.
Do I have to change my phone number?
No. You keep your existing number and switch on call forwarding — full, or only when you're busy or don't answer.
Does it handle insurance and council enquiries?
Yes. Aimee can capture whether the job is insurance or council-related along with the hazard details, and send you the full context so you can prioritise and quote.
Answering services for related work
Put a receptionist on your next missed call.
Set Aimee up free in your browser and hear exactly how she'll answer. Activate phone answering for US$5 when you're ready.