Real estate answering service

The buyer who calls during your open home won't wait two minutes.

A buyer rings about a listing while you're mid-inspection. It goes to voicemail. They call the next agent's listing instead — and the enquiry is gone in under two minutes, not two hours.

Free to set up in your browser, no card. A US$5 activation starts a 14-day phone trial. During beta, activation is the only charge; standard Solo pricing after beta is US$200 every 30 days for up to 50 bookings. Job summaries use the delivery channels available in your market. Or hear her on our Australian demo line: +61 2 5300 8040. International call charges may apply.

Live phone answering starts only after activation, private-number provisioning, and verified forwarding. Eligible calls must reach Mango while the telephony service is available. Summaries and alerts are confirmed as delivered only when the configured provider accepts them.

A real estate answering service answers buyer and vendor enquiries when you can't — mid-inspection, at auction, or driving between appointments — so a listing enquiry becomes a qualified lead instead of a missed call. Mango Receptionist does it with an AI receptionist named Aimee.

She answers your existing number 24/7 in your agency's name, answers callers from your listings (price guide, inspection times, land size), qualifies them (buyer or seller, budget, finance, timeframe), registers viewing requests, and sends you the lead. It matters because most buyers work with the first agent who responds — and in real estate a missed call isn't a delay, it's a lost buyer. Aimee's standard Solo price is US$200 every 30 days for up to 50 bookings.

1st

The typical buyer interviews only one agent before choosing — and businesses that respond within 5 minutes are 21× more likely to qualify the lead. Being the agent who answers first is usually the whole game.

Sources: National Association of Realtors, Profile of Home Buyers and Sellers; MIT / InsideSales.com Lead Response Management Study.
Where the buyer is lost

In real estate, the missed call isn't a delay — it's a lost buyer.

Saturday, 11:15am, mid-inspection. A buyer rings about the listing two suburbs over.

They've got three inspections booked today and a question about the price guide right now. You're walking a couple through a home and can't break away. It rings out.

They don't leave a message — they tap the next listing and ask that agent instead. By the time you check your phone at noon, they've registered for someone else's Saturday inspection, with someone else's agency. The enquiry was gone in under two minutes, and with it, potentially, a sale — and the vendor relationship behind it.

The fix

Aimee answers in your agency's name — and qualifies the lead.

She answers from your listings, sorts buyers from sellers, and sends you a qualified lead you can call back first.

1

Can answer around the clock when active

Eligible buyer and vendor calls you forward — mid-inspection, at auction, after hours — can be answered professionally.

2

Answers from your listings

Price guide, inspection times, land size — Aimee answers callers accurately from the listing details you give her.

3

Qualifies the caller

Buyer or seller, budget, finance status, and timeframe — captured so you know who's worth calling back first.

4

Sends you the lead

The viewing request or vendor enquiry lands on your phone at once, so you respond before they reach the next agent.

Built to integrate, not lock you in: Mango Receptionist exposes an open MCP (Model Context Protocol) endpoint — the same interface AI assistants use — so answer engines and tools can query how it works directly.

What one missed Saturday buyer can cost

Typical sale price$800,000
Your commission (~2%)$16,000
One missed buyer who buys elsewherecommission gone
What a single lost enquiry can cost≈ $16,000

Aimee's standard Solo price is US$200 every 30 days for up to 50 bookings. One buyer she saves in a year can outweigh a decade of the subscription — before you count the vendor relationships that follow.

Real estate FAQ

Questions agents actually ask.

How much does a real estate answering service cost?

Mango Receptionist's standard Solo price after beta is US$200 every 30 days for up to 50 bookings — no per-call or per-message charges. Setting Aimee up in your browser is free with no card. A one-off US$5 activation turns on phone answering and starts a 14-day phone trial. During beta, that activation is the only charge; standard Solo billing begins after beta.

Does an AI receptionist sound robotic to buyers?

Aimee answers in a natural, professional voice and represents your agency well. Most buyers just want a fast, clear answer about the listing. Call the demo line on +61 2 5300 8040 and hear her handle a property enquiry yourself.

Can it qualify a lead's budget before I call back?

Yes. Aimee sorts buyers from sellers and captures budget, finance status, and timeframe, so the lead that reaches your phone is already qualified and prioritised — you call the hot ones back first.

Can it answer questions about my listings?

Yes. You give Aimee the listing details — price guide, inspection times, land size, features — and she answers callers accurately from them, then registers the viewing request.

Does it work for property managers and after-hours tenant calls?

Yes. After activation and verified forwarding, Aimee can answer eligible calls around the clock while service is available and can capture maintenance and tenant enquiries, flag genuine emergencies, and send the details through so nothing waits until Monday.

Capture more eligible buyer enquiries

Give eligible forwarded buyer calls a useful answer, even mid-inspection.

Set Aimee up free in your browser and hear her handle a property enquiry. Activate phone answering for US$5 when you're ready.

Live demo Set up Aimee free