Practical operations guides

Less phone-tag. Less chasing. More work that closes.

Short, useful systems for trades businesses that want to catch the enquiry, follow it through, and stop carrying admin around in their head.

These guides explain the workflow first. Aimee can help run the receptionist and follow-up parts once you configure the rules for your business.

After-hours call handling for trades →Set a clear missed-call and urgent-call path without promising what you cannot deliver. A quote follow-up system for tradies →Turn “I’ll think about it” into a clear, respectful chase sequence. Invoice payment reminders for tradies →Make payment follow-up consistent, timely, and less personal.

Start with calls

The work is not just answering.

A receptionist protects the top of the funnel. Follow-up protects the quote and invoice after the first conversation. See how Aimee works for trades businesses, or go straight to a trade-specific answering-service page for plumbers and electricians.