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Booked Solid · The tradie's playbook

Missed calls and quiet quotes can hide work you never got the chance to win. Build the follow-through.

Booked Solid gives you seven practical routines for call response, finite quote follow-up, fair review requests, referrals and repeat work. Adapt them to your business, market, consent rules and tools.

Booked Solid — The Tradie's Guide To Getting More Jobs
Get the playbook — $49 $19 USD

Practical scripts and setup checks — see the evidence boundaries. Results vary by business.

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It's never the work. It's the jobs you never knew you lost.

You're already slammed. Up a ladder, under a sink, halfway through a job — and that's exactly when the phone rings, the quote goes cold, the review never gets asked. It's not that you're slack. Nobody can be on the tools and on the phone at the same time. So good jobs quietly slip away while you earn the ones in front of you.

  • ✕
    The call you couldn't take. Hands full, it rings out. They ring the next business. Gone — and you never even knew.
  • ✕
    The quote you didn't chase. You sent it, then 20 more jobs landed on you. No follow-up. It died in the silence.
  • ✕
    The review you meant to ask for. Cracking job, but you were onto the next one. Online you look quiet, and the next customer scrolls past.
  • ✕
    The customer you never circled back to. They'd rebook in a heartbeat — but who's got time to chase old jobs?
This isn't a work ethic problem. It's a two-hands problem. You can't do the job and handle reception and follow-through at the same time — so the useful move is to build repeatable routines with clear stop conditions.

The leak, in your numbers

How much is really walking out the door?

Use your own assumptions. The calculator is an illustration, not evidence of demand, conversion, revenue or what Mango will recover.

Illustrative opportunity from your assumptions 2,425 per month in the currency you entered, if every input holds. That is 29,106 per year under the same assumptions.

Booked Solid is US$19, once. It provides the process; it does not guarantee that a routine pays for itself.

Show me how to plug it →

Scenario only. Actual missed-call quality, customer intent, conversion, margin, timing and follow-through can be lower, including zero.

What's in the playbook

7 systems. Copy, paste, switch on.

Not a marketing textbook. Seven scripts you copy, a switch you flick. That's it.

The exact words to adapt, the setup to verify, and the stop conditions to keep the routine respectful. Automation depends on the handset, carrier, provider, consent and configuration you actually use.

  1. Respond to the call you couldn't answer

    A tested fallback can give an eligible caller a next step; it does not prove a booked job.

  2. The missed-call text-back

    A short, consent-aware message for supported phones or services, with delivery and opt-out boundaries.

  3. Follow up a quiet quote

    A finite sequence that invites an answer and stops on contact, decline, acceptance, opt-out, complaint or uncertain delivery.

  4. Ask fairly for reviews

    A neutral request sent only to eligible customers, without incentives, sentiment gating or a ranking promise.

  5. Make referrals easy

    An owner-approved way for willing customers to introduce you, with no promise of a particular referral volume.

  6. Offer useful repeat service

    A consented, relevant reminder at owner-confirmed milestones instead of a blanket message to an old list.

  7. Add reliable call coverage

    Compare the available human, carrier and AI options, verify the chosen setup, and retain a fallback for outages or ambiguity.

And the useful bitYou'll see which parts can be automated safely, which need approval, and how to verify that the real result occurred.

The edge Pick the one routine that matches your current bottleneck, test it against your own records, and keep it only if it helps without breaking consent or customer trust. Reliable follow-through is valuable; no book can guarantee the most work.

A look inside

It's this simple

No fluff to wade through. Every system is a script you copy and a switch you flick. Here's one straight out of the playbook:

System 02 · The missed-call text-back · fires automatically

Send this the moment a call rings out:

You → Caller "Hi, it's Dan from Dan's Plumbing — sorry I missed your call, I'm on a job. What do you need done? Flick me a quick text here and I'll sort you out today."
Caller → You "Burst pipe under the kitchen, can you come this arvo?"

How to use it: if your handset, carrier or service supports this rule, send a short identity-and-intent message, test delivery on your own phone, honour opt-outs, and keep a fallback. A text can reopen the conversation; it does not guarantee the customer waits or books.

Evidence before claims

What to verify in your own business

ROUTINE 1

Record whether an eligible missed-call response was delivered, whether the customer replied, and whether it became qualified work. Do not count a sent message as a won job.

Missed-call response — measure the real funnel

ROUTINE 2

Track delivered requests and customer-chosen reviews separately. Reviews can help customers evaluate a business, but no count or local ranking is guaranteed.

Review requests — neutral, eligible, consent-aware

ROUTINE 3

Compare quote replies and accepted work before and after one controlled follow-up. Stop on customer contact or uncertainty and do not attribute every movement to the message.

Quote follow-up — finite and state-aware

2 free bonus books included

Plus: Get Found on Google

Booked Solid focuses on follow-through. This bonus explains practical profile and website work that may help suitable local customers find and evaluate the business; it does not promise a diary, lead volume or search position.

  • ›
    Improve your Google Business Profile — complete accurate fields, services, hours and photos while recognising that relevance, distance, prominence and competition also affect results.
  • ›
    Prepare a clearer website with AI assistance — prompts that help collect facts and draft copy for human checking, hosting and publication.
  • ›
    Use AI as an assistant, not an unchecked manager — stage ideas, verify facts and approve external changes yourself.

Plus: Paid Ads for Serious Traffic

And when the leaks are plugged and you want more jobs, not just saved ones — this second bonus shows you how to turn the tap up with paid ads, without getting burned.

  • ›
    Plan a measurable ad test — define fit, spend, conversion evidence and a stop condition before risking budget. Mango does not autonomously manage ads.
  • ›
    Know when paid ads make sense — and when they're just burning money you didn't need to spend.

The two bonus books on their own: $78 — both yours free with Booked Solid today.

And here's how Aimee can help: with an active Mango number and verified forwarding, she can answer eligible forwarded calls while the service is available. Confirmed bookings require the exact configured Mango calendar and a successful scheduler write. Once enough structured data exists, the weekly reflection can narrate grounded descriptive patterns; it does not read raw calls to rewrite itself or silently experiment on customers. You remain in charge.

Get Booked Solid

Plug the leaks. Keep the jobs.

Booked Solid book cover

If follow-through is a real gap in your business, the book gives you a US$19 process to adapt and test. It does not guarantee how quickly a routine can be configured or what it will earn.

  • Booked Solid — the 7-system playbook$49
  • Bonus: Get Found on Google$39
  • Bonus: Paid Ads for Serious Traffic$39
  • Total value$127
$49 $19

USD · one-time payment · all 3 books

Instant access — read it on your phone tonight

3 books, instant Copy-paste scripts Practical setup checks

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60 DAY
FAIR GO
60-day money-back guarantee. No questions asked. Use the systems. If you don't reckon it's worth ten times the price, email us any time in the next 60 days and we'll refund every cent. No forms, no hassle.

Before you ask

Fair questions, straight answers

Will this actually work for my trade?
The principles can be adapted to many call-and-quote service businesses, but fit, professional duties, consent rules and safe wording differ. Legal, medical and other regulated work needs stricter gates. Test one routine against your own workflow rather than assuming every script fits unchanged.
I hate reading. Is this going to be a slog?
Nah. It's short on purpose, and the most important bits are the actual scripts — the words you copy and send. You could skip to System 2 right now and have it running before lunch. Read the rest whenever.
I'm not techy. Can I really set this up?
The guide uses plain-language steps and copy you can adapt. Some routines still require a supported handset, carrier, consent record, external account, policy decision or test. The guide identifies those prerequisites; do not call a routine live until its real delivery path works.
What do I actually get, and how?
The moment you pay, you get instant access to all three books in your own online library — Booked Solid, Get Found on Google, and Paid Ads for Serious Traffic. Read them online, download the PDFs, or print them out. Yours to keep, all of it.
Do I have to pay for extra apps or software?
Some manual versions can use tools you already have; others may need a supported carrier, messaging service, website, payment, calendar or other provider. The book price does not include third-party service charges.
How long before it's making me money?
There is no guaranteed time-to-value. Start with one relevant routine, verify the setup and delivery path, measure the actual response, and keep or change it based on your own evidence.
What if it's not for me?
60 days, money back, no questions. Try the systems on real jobs. If you don't reckon it paid for itself many times over, email us and we'll refund every cent — and you keep the books.
Plug the leaks — all 3 books for $19

Instant access · 60-day money-back · less than a slab

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No hard feelings — we'd rather you have the systems than not. Do us one favour: tap what stopped you, and all three books are yours free.

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$49 $19 USD
Get the playbook